Returns must be initiated within 14 days of receiving the item(s). All item(s) must be unused and in the same original condition.
The buyer is responsible for paying return shipping back to the origin. To initiate a return, send us an email to firstname.lastname@example.org with your order number, and we will provide the return shipping address.
All returns will be assessed a 10% restocking fee. A refund for the item amount, minus 10%, and minus the shipping cost paid by us will be issued after the item is sent back*
The shipping cost paid by us will not be issued as part of the refund. If free shipping was selected, the actual shipping charge paid by us will be deducted from the amount paid for the order total.
We do not offer any returns for items that have been used by the recipient.
Refunds will be processed within 3 business days of receiving the item(s) back.
If by odd chance the wrong item is delivered, please contact us immediately. A return shipping label will be sent and a refund or exchange will be issued.