SHIPPING

Any Shipping Questions? Find Your Answers Below!

WORLDWIDE SHIPPING

do you ship worldwide?

Yes, we ship to almost every country worldwide!

That includes, all of Europe, North America, Asia, South America, Australia, and more!

 

How long does shipping take?

Shipping time estimates are shown at checkout with the shipping method you choose!

DHL and UPS options can deliver in as quick as 2 days Worldwide!

Other shipping options and speeds are shown at checkout.

All pairs are processed and shipped within 1-2 business days.

customs or import fees?

Classic Soccer Cleats is not responsible for any customs or import fees.

As the importer, you are required to pay any fees on your order that the government imposes.

For info on import or customs fees, check your governments website about fees associated with merchandise imports.

 

Are transit times guarenteed?

We will try our best to ship all orders as fast as possible, however we do not guarentee delivery dates.

All shipping times shown at checkout are estimates of the transit time. All orders ship within 1-2 business days.

How are orders packaged? 

Most orders and packed in a plastic mailer, wrapped around the box.

Some orders are packed in cardboard boxes. If a box is needed for shipping, please make a note on your order and we will be sure to ship in a cardboard box!


DOMESTIC SHIPPING

How long does shipping take?

Shipping time estimates are shown at checkout with the shipping method you choose!

Free Shipping - takes around 4-7 business days.

UPS Ground - shipping time estimate is shown at checkout.

UPS 2nd Day - arrives 2 days after the order is shipped.

UPS Next Day - arrives the day after the order is shipped.

All times are estimated from the day the order is shipped.

All orders are processed and shipped within 1-2 business days.

Do you offer free shipping? 

Free shipping is available on orders $150+ and typically takes around 4-7 business days.

Are shipping times guarenteed?

Shipping transit times are estimated for most services.

Overnight shipping methods are the only guarenteed rates.

All orders take 1-2 business days to process, in addition to the estimated shipping time.


RETURNS & REFUNDS

What is your return policy?

Returns must be initiated within 14 days of receiving the item(s). All item(s) must be unused and in the same original condition.

The buyer is responsible for paying return shipping back to the origin. To initiate a return, send us an email to info@classicsoccercleats.com with your order number, and we will provide the return shipping address.  

A refund for the item amount, minus the shipping cost paid by us will be issued after the item is sent back. The shipping cost paid by us will not be issued as part of the refund. If free shipping was selected, the actual shipping charge paid by us will be deducted from the amount paid for the order total.

Refunds will be processed within 72 hours of receiving the item(s) back.

If by odd chance the wrong item is delivered, please contact us immediately. A return shipping label will be sent and a refund or exchange will be issued.  

are returns offered if the size doesn't fit?

We offer refunds or exchanges within 14 days of delivery, as long as the products are unused and in the same condition as when they were sent.  

What happens if i receive the wrong product(S)?

If by odd chance the wrong item is delivered, please contact us immediately. A return shipping label will be sent and a refund will be issued.  

Can i return boots that rip

Due to the age and exclusivity of our stock, we cannot make any guarantees on the lifetime or durability of any items.

If items rip, break, or become damaged from usage, we are not liable for a refund. The issue can be taken up with the manufacturer if you choose to.

We have provided as much accurate information as possible to accurately show and describe all products. We do not guarantee products will meet your expectations.

By submitting an order you agree to these terms and conditions on all products.

failure to pay customs or import fees?

Classic Soccer Cleats is not responsible for any import or customs fees.  

UPS or DHL will notify the recipient at the contact info provided if customs fees apply.

Failure to pay customs fees or comply with customs fees will result in the package being returned to sender (Classic Soccer Cleats).

If the package is undelivered, a refund for the item amount, minus the shipping cost paid by us will be issued after the item is sent back. The shipping cost paid by us will not be issued as part of the refund. If discounted or free shipping was selected, the actual shipping charge paid by us, will be deducted from the amount paid for the order total.

In addition, a 20% inconvenience fee will be assessed to the refund. All orders comply with these rules.  

Insufficient Address, Failure to deliver.

If the package is deemed "return to sender" or "failure to deliver", return shipping for the actual amount (excludes free shipping options) must be paid to resend the item.  

If a refund is preferred, a 20% inconvenience fee will be assessed to the refund. All orders comply with these rules.  

Products Excluded From Returns - The collection, final sale

Products available in "The Collection" are Final Sale products and are not eligible for return.  

The Collection includes, our rarest selection, Sample pairs, Mismatched Sample boots, and more. They are explicitly labeled in the description as "THE COLLECTION - our rarest selection".

Each pair not available for return explicitly states: "Discounts may not be applicable to The Collection, all sales are final, no returns." on the last line of each product description.  

STILL HAVE ANY QUESTIONS?

info@classicsoccercleats.com